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PrivacyTo help us achieve our goal
of providing the highest quality products and services, we use information from our interactions with you and other customers.
Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe,
secure, and responsible manner and UNDER NO CIRCUMSTANCES
IS DISTRIBUTED TO ANY THIRD PARTY.TwistedSilverStudio.co.uk have posted
this privacy policy in order to explain our information collection practices and about the way information is collected and
used.As we continue to develop our Web site and take advantage of advances in
technology to improve the services we offer, this privacy policy is likely to change. We therefore encourage you to refer
to this policy on an ongoing basis so that you understand our current privacy policy.THE
INFORMATION WE COLLECT TwistedSilverStudio.co.uk collects personal information
in several ways directly from its online visitors when they order for themselves, buy a gift for a friend or when they register
for a service offered by us.
Generally, you may browse the Web Site without providing any personally identifiable
information. However, we may ask you to provide personally identifiable information at the Checkout pages when you are ready
to complete and place your order. In some cases, if you choose not to provide us with the requested information, you may not
be able to access all of this Web Site or participate in all of its features.
If an order is placed with us, we
need to hold personal information including your name, email address, phone numbers, home address, shipping address(es), credit
card billing address(es) so that we can process and fulfil your orders. PaymentPayment can be made by debit and credit cards via Paypal, or personal cheque. All cheques to be
made payable to M CARPENTER with card number and address on the reverse.
WE ARE HAPPY TO WELCOME CUSTOMERS FROM ABROAD BUT YOU MUST CONTACT US SEPERATELY BEFORE ORDERING AS THE PUBLISHED
PRICES INCLUDE p&p TO THE UK ONLY. WE WILL CREATE A SPECIAL ORDER FOR YOU INCLUDING OVERSEAS POSTAL RATES.
Payment will be debited and cleared from your account upon receipt of your order by PayPal. You confirm that
the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation
by the card issuer. If the issuer of your payment card refuses to authorise payment to Paypal, we will not be liable for any
delay or non-delivery. Prices shown on the site
are in GB pounds sterling (GBP) and are inclusive of VAT. All transactions and prices are taken in pounds sterling.
Euro & Dollar prices are based on Bloomberg.com currency daily rate and are suggestive. The final price for overseas customers
will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction.
Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer.All of our Products are IN STOCK, unless otherwise is stated on the product description page, on the website. Goods paid for via cheque will be dispatched as soon as the cheque is cleared
by the bank.DeliveryYou will receive notification of dispatch usually within 1-2 working
days of your order being processed. If we are out of stock of any item, you will be notified within 48 hours by email.Post
& packagingAll UK orders will be dispatched by 1st Class registered delivery.
Overseas orders will be despatched by International Registered Post.
All jewellery is securely packaged.Our
GuaranteeQuality - All our jewellery is
handmade to a very high standard, in our workshop. Twisted Silver jewellery is made from vintage Sterling
silver cutlery. To retain its authenticity and history the item has been left in its original state.
All the indications of age and wear have not been polished out, and therefore add to its charm. When
you purchase your ring it will be lightly polished for you. I hope you enjoy showing it off when wearing
it. All our jewellery is made from natural materials and colours may differ slightly from the website images.
Security - Secure online payment
system via Paypal.
Convenience
- Your items will be delivered to your door within 10 working days in the UK. Please note that for the
solid silver items a signature will be required for delivery.Returns policyPlease advise us at the time of ordering if you need
any adjustments to a piece of jewellery – failure to do so will not entitle you to return the jewellery for a refund.Special Orders, Custom Made & CLEARANCE Items are NON-REFUNDABLE.
Under no circumstance are we able to accept the return of earrings in compliance with current Health & Hygiene regulations.
We will be happy to make a refund/exchange providing the items
are returned complete, in perfect condition and in their original packaging.Exchanges
are subject to product availability. Exchanged items can only be dispatched after the returned goods have been received and
undergone a quality control check.In the UK, all returns must be shipped by
1st class, registered post. For Europe and Worldwide orders, please return by UPS/FEDEX/DHL or Express Registered mail. We
are unable to accept responsibility for the non-arrival of returned goods unless sent as stated. The delivery charge on the
original order will not be refunded. For all returns you will be required
to arrange and pay for the return of the item/s to us. When returning items you are strongly recommended to obtain proof
of posting. We cannot accept responsibility for parcels lost in transit. © 2008 TwistedSilverStudio.co.uk.
All Rights Reserved.All rights, including copyright, in the content of these web pages are owned
or controlled for these purposes by TwistedSilverStudio.com. You are not permitted to copy, download, store (in any medium),
adapt or change in any way the content or images contained within the web pages of TwistedSilverStudio.com for any reason
whatsoever without the prior written permission of TwistedSilverStudio.com.TwistedSilverStudio.com
reserves the right to make changes to this policy, notably in line with any revised legislation. Please check back from time
to time to ensure you are aware of any changes in our privacy policy practices.
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